Who we help · Manufacturing & Logistics
Keep the line moving
When production or dispatch depends on IT, an outage isn't an inconvenience — it's stopped output and missed orders. The work here is uptime, resilient sites, and security that reaches the shop floor without getting in its way.
Sound familiar?
The operations version of an IT problem
If any of these land, that's where we come in — start with the symptom, not the service name.
“If the ERP stops, the whole line stops.”
Backup & Disaster Recovery“Warehouse scanners lose signal in half the racking.”
Connectivity & Communications“There are machines on the network older than some staff.”
Cyber Security“Office, factory and depot are three different worlds.”
IT Strategy“One ransomware email could stop dispatch for a week.”
Cyber Security“Shifts run around the clock; our IT support doesn't.”
Managed IT SupportHow we help
Built for uptime
The same six services every client gets, shaped around a business where downtime is measured in stopped output.
Keep the line and the ERP running
The systems that stop production when they stop — ERP, WMS, the file server — monitored, patched and backed up, with recovery times agreed before the bad day, not during it.
Connectivity across the whole site
Warehouse-grade Wi-Fi that reaches the top of the racking for scanners and tablets, plus resilient lines and 4G/5G backup so a dig in the road doesn't halt dispatch.
Secure the old kit safely
Legacy machines and operational technology that can't simply be patched get segmented away from the office network, watched, and contained — so one phishing click can't reach the shop floor.
Sites that work as one
Factory, warehouse, depot and office connected securely with managed firewalls and VPNs, designed once and standardised rather than patched together over years.
A recovery plan for dispatch
Ransomware-resistant backups and a written plan that answers the only question that matters — how fast are we shipping again? — tested on a schedule, not assumed.
Automation where it pays back
Once the data's tidy, the repetitive admin — quoting, scheduling, reporting — is where AI and automation earn their keep. We check readiness first, then start where the payback is clearest.
FAQ
Uptime, old kit and ransomware, answered
The things operations and ops directors check before they trust anyone with the line.
We run shifts around the clock. Can support match that?
The phone is answered 24/7, so a stoppage on a night shift reaches a person. Monitoring runs continuously in the background regardless of the hour, and we agree in advance what counts as a line-down emergency and how it's escalated.
We've got machines and OT that can't be updated. Is that a dead end?
No, but it needs handling honestly. Kit that genuinely can't be patched gets isolated from the rest of the network, monitored, and access to it tightly controlled. You keep running the equipment; the risk of it becoming a way in is contained rather than ignored.
How do you protect us from ransomware stopping dispatch?
Layered: email filtering and endpoint protection to cut the odds of an incident, network segmentation to limit how far one spreads, and — crucially — immutable, restore-tested backups so that even a bad day is measured in hours, not weeks. We plan for the incident, not just against it.
Can you tie our sites together without a rip-and-replace?
Usually, yes. We audit what's there first, keep what's fine, and standardise gradually — a rolling roadmap with costs attached, so multi-site IT stops being a patchwork without a disruptive big-bang project.
Talk to us
Get IT that keeps output moving
Tell us what stops your line or your dispatch, and how your sites hang together. We'll explain, plainly, how we'd make it dependable.
No pressure and no obligation — “not yet” is a perfectly good outcome of the call.